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A Developmental Study on Assessing the Cybersecurity Competency of Organizational Information System Users

Richard K Nilsen, Yair Levy, Steven R. Terrell, Dawn Beyer · Journal of Cybersecurity Education, Research and Practice · 2017

Organizational information system users (OISUs) that are open to cyber threats vectors are contributing to major financial and information losses for individuals, businesses, and governments. Moreover, technical cybersecurity controls may be rendered useless due to a lack of cybersecurity competency of OISUs. The main goal of this research study was to propose and validate, using subject matter experts (SMEs), a reliable hands-on assessment prototype tool for measuring the knowledge, skills, and abilities (KSAs) that comprise the cybersecurity competency of an OISU. Primarily using the Delphi methodology, this study implemented four phases of data collection using cybersecurity SMEs for proposing and validating OISU: (a) KSAs, (b) KSA measures, (c) KSA measure weights, and (d) cybersecurity competency threshold. A fifth phase of data collection occurred measuring the cybersecurity competency of 54 participants. Phase 1 proposed and validated three OISU cybersecurity abilities, 23 OISU cybersecurity knowledge units (KU), and 22 OISU cybersecurity skill areas (SA). Phase 2 proposed and validated 90 KSA measures for 47 knowledge topics (KT) and 43 skill tasks (ST). Phase 3 proposed an

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