This paper aims to understand the innovative disposals of machine learning applications on Salesforce Configure, Price, Quote (CPQ) applications more precisely how these innovations are revolutionizing software development. Salesforce CPQ is an ideal solution for organizations that want a modern tool to help them with their sales processes, and adding machine learning elements significantly improves the system. For example, the study analyses different cases where and how machine learning algorithm is utilised in the application of the following areas: pricing strategy, product configuration and sales forecasting. Upon collection of historical data, machine learning models are able to make computations of patterns that enables businesses to make quick analysis of the best strategies to use in an offer of various prices to the customers in an effort to enhance customer satisfaction. Furthermore, the application of I/A in the context of CPQ decreases the time engaged in manual configurations, liberating software development teams to work on other priorities essentially. These difficulties and strategies are enumerated in the paper: data quality issues and the impossibility of the Mac
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