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Artificial Intelligence Enabled Supply Chain Management: Unlocking New Opportunities and Challenges

Shankha Shubhra Goswami, Surajit Mondal, Shouvik Sarkar, Krishna Kumar Gupta, Sushil Kumar Sahoo, Rohit Halder · Artificial Intelligence and Applications · 2024

This paper delves deeper into the potential of Artificial Intelligence (AI)-enabled Supply Chain Management (SCM) as a groundbreaking technology capable of revolutionizing supply chain operations and ushering in a new era of possibilities. In today's dynamic business landscape, where agility and efficiency are paramount, AI plays a pivotal role in redefining how supply chains operate. The journey commences with an in-depth exploration of AI's fundamental concepts and its manifold applications within SCM, shedding light on its adaptability across various aspects of the supply chain, from demand forecasting to inventory optimization. Moreover, this paper illuminates the myriad benefits that AI brings to SCM practitioners. These advantages encompass heightened operational efficiency through real-time data analysis, cost reduction through predictive maintenance and optimized routing and a superior customer experience resulting from improved demand prediction and personalized service offerings. However, acknowledging the transformative power of AI in SCM, we must also acknowledge the hurdles in its implementation. This paper underscores the significant challenges that organizations may

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