Abstrack: The use of scrum in software engineering as a system development method is considered effective and quite easy to apply in application development. Many Start-up industries as well as IT companies use this method. In software development, Scrum has an iterative and incremental nature that makes this company able to continue to compete in improving its products in the market. Scrum itself is a method that is not rigid, but a framework whose application can be used in various tools and techniques. The purpose of this research is to find out how to use the scrum method in software development and to find out how to deal with the problem of using scrum which has a complex process. The methodology used in this research is literature study. The results of this study are the use of Scrum in software development can be utilized according to the need to both help and solve existing problems in the framework of software development. In solving problems that exist in Scrum related to such a complex process, the step that needs to be done is to identify the cause of the problem. Which is then continued by discussing the right solution with the team in order to find a way out of every
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