Ten years have passed since the Highways Agency launched the UK's first construction management framework pilot in 1999. Today's framework, which has delivered over £300 million of schemes without any contractual disputes, is generally seen as a success by those involved, creating a more enjoyable work environment and making it a preferred form of procurement. This paper reviews the initiatives that have been identified and practised during the life of the framework. The benefits and successes of these are discussed along with the lessons learned and recommendations for the future.
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