Endoscopy services are under considerable pressure to meet increasing demand for procedures. A large hospital foundation trust was offered the opportunity to develop its endoscopy workforce by seconding three of its endoscopy technicians to the nursing associate course. The Health Education England ‘Shape of caring’ review identified a gap in skills and knowledge between healthcare assistants and registered nurses. The nursing associate plays an active role as a member of the multidisciplinary team, collaborating and communicating effectively with the registered nurse and a range of other health professionals, as well as improving care by contributing to the continuous monitoring of the patient experience in the endoscopy setting.
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