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The Impact of Artificial Intelligence Usage on Employee Career Commitment: The Moderating Role of Artificial Intelligence Awareness

Xuan Liu, Yuci Chen · American Journal of Applied Psychology · 2025

Amid the wave of digital transformation, the widespread adoption of artificial intelligence (AI) has become an unstoppable trend. An increasing number of organizations are embracing AI to boost efficiency, streamline processes, and enhance decision-making quality. However, while AI helps improve organizational performance, it also exerts a profound influence on employees’ professional attitudes and behaviors. Exploring the impact of artificial intelligence applications on employees' career commitment is crucial. Grounded in the person-environment fit theory, this study aims to investigate how AI usage influences employees' career commitment through the mediating role of job crafting and the moderating role of AI awareness. Based on an empirical analysis of two hundred and two survey responses, the study reveals that AI usage positively correlates with employees' career commitment. Job crafting mediates this relationship, enhancing the positive effect of AI usage on career commitment. Additionally, AI awareness functions as a moderator, negatively adjusting both the impact of AI usage on job crafting and the indirect effect of AI usage on career commitment

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