AbstractArtificial intelligence (AI) imitates the human brain’s capacity for problem-solving and making decisions by using computers and other devices. People engage with artificial intelligence-enabled products like virtual agents, social bots, and language-generation software, to name a few. The paradigms of communication theory, which have historically put a significant focus on human-to-human communication, do not easily match these gadgets. AI in multidimensional touch is the subject of this review article, which provides a comprehensive analysis of the most recent research published in the field of AI, specifically related to communication. Additionally, we considered several theories and models (communication theory, AI-based persuasion theory, social exchange theory, Frames of mind, Neural network model, L-LDA model, and Routine model) to explain a complex phenomenon and to create a conceptual framework that is appropriate for this goal and a voluntary relationship between two or more people that lasts for an extended period. Communication and media studies focus on human–machine communication (HMC), a rapidly developing research area. It is our intention to continue invest
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