ABSTRACT Aim This study aimed to qualitatively explore the lived experiences of nursing students regarding their emotional labour behaviour and their encounters with managing feelings in healthcare settings. Design A qualitative exploratory interpretive phenomenological design was conducted among 21 nursing students from different academic levels at one major university in Saudi Arabia. Methods Three focus group discussions were carried out and thematic analysis was adopted to generate the findings. This study was reported using the COREQ Standards for Reporting Qualitative Research. Results Inductive and deductive thematic analyses were used. The emergent themes were matched to the emotional labour conceptual framework. This resulted in three subthemes namely, “pretending”, “repression” and “distress” under the first main theme “surface acting”. The second theme “deep acting” reflected on prof
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