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Experiences and needs of certified nursing assistants regarding coaching by bachelor‐educated registered nurses in nursing homes: A qualitative study

Marieke Van Kuppenveld, Marleen Hermien Lovink, Anke Persoon · Nursing Open · 2023

AbstractAims and objectivesThis study aimed to gain insight into the experiences and needs of certified nursing assistants regarding their coaching by bachelor‐educated registered nurses in nursing homes.BackgroundCertified nursing assistants are key in providing day‐to‐day nursing home care. They are, however, not trained to meet the increasingly complex needs of nursing home residents. For certified nursing assistants to respond to high‐complexity care, coaching by bachelor‐educated registered nurses may be appropriate. Yet, knowledge of how bachelor‐educated registered nurses can provide valid coaching is lacking.DesignAn explorative qualitative design was adopted.MethodsCertified nursing assistants (n = 13) were purposively selected from 10 Dutch nursing homes. Semi‐structured interviews were conducted in 2020 and 2021, and thematic analysis was applied.ResultsTwo main themes emerged: connecting with certified nursing assistants, and the coaching activities themselves. Certified nursing assistants deemed several aspects important for bachelor‐educated registered nurses to connect with them: respecting the autonomy of certified nursing assistants, being visible and reachable, ad

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